Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via Royal Mail 1st class to UK destinations, and Royal Mail airmail outside the UK.  These are without tracking or signature. If you prefer delivery by UPS or UPS Extra with tracking or required signature, an additional cost will be applied, so please contact us before choosing this method.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

 

PLEASE NOTE: No delivery will be made to North American addresses throughout December due to previous difficulties with the postal services there during that month.  Any purchase from the shop in December of any year from a North American address will be posted in the first week of the following January.